To provide the right kind of service, day in day out, requires the specialist resources and know-how of a company with hands-on experience.

Esenzia has been managing residential resorts for over 15 years. We advise developers on how best to present their offering, working from a knowledge base built up through direct interaction with homeowners and their guests-

Currently, we have over 300 properties under operation where our on-site teams manage the community amenities and provide a full range of services that include staffed reception, full support for homeowners and their guests, as well as property management, concierge and professional rental management.

We are your service team on the ground – offering a personal service tailored to your needs

The new home experience

There has been a change in how homes and living in locations such as the Costa del Sol are perceived.

Where once a Marbella property was just that, a home, today it is an expression of style and opens the door to the lifestyle that is the culmination of a dream. Today, the Marbella way of life begins at home.

The private villa or luxury apartment complex has evolved in a resort complete with five-star amenities such as spa, in and outdoor pools, gymnasium, restaurant, coworking space and manned reception. An integral part of this is the efficient and seemingly effortless management and provision of personalised services by an on-site team, led by an experienced Operations Manager.

This is where the new lifestyle begins.

From home to resort

The transformation from home to resort living focuses upon luxurious amenities, but these are nothing without professional management and the services that come with them. 

In other words, the beautifully styled and decorated modern property with its high-tech facilities is the home base from which to enjoy on-site resort luxury that is itself the stepping stone to all that a location such as Marbella and its surroundings have to offer.

Having access to a very high standard of services forms the basis for this lifestyle, through the following elements:

• Property Management – the convenience and peace of mind of having a skilled team look after the maintenance, security and administration of your home in Marbella

• Community Management – that enables homeowner and guest alike to enjoy the amenities to the full in a fluently managed complex

• Rental Management – optimising a property’s income capacity while also offering security, peace of mind and the convenience made possible by a professional team

• Concierge – a lifestyle enriched by a broad range of standard and tailored services aimed at convenience, comfort and creating special experiences

• Esenzia Privilege Club – a further extension of concierge services that places the leisure and lifestyle experiences of the region at your disposal – with preferential booking, discounts and many other benefits included

Access to a privileged lifestyle

In today’s fast-moving world, true luxury is having access to personal service and a team that takes care of everything for you, from daily home maintenance to ensuring a five-star experience for you and  your guests.

Because it frees you to enjoy your time to the full without having to become involved in the details of organisation. 

(We know) – What owners and guests want

• Personal service
• Access to special services and experiences
• Value for money
• Convenience and peace of mind
• To make the most of on-site facilities and luxuries
• To really discover and enjoy what this part of the world has to offer
• A five-star experience

Why we’re good at what we do

• Efficiency and accountability – we’re there in person
• We anticipate your needs
• We offer a wide range of lifestyle and leisure options
• A personal touch flexible to your needs
• A lot of experience in all the above

If you’re renting out – Esenzia is the best option

Because we’re experienced, on-site, provide a professional hospitality service and already the community, so we’re ideally positioned to look after your property and manage the rental process during those times when you’re not using it.

This makes Esenzia the ideal choice over other companies that simply cannot compete in terms of the service, reaction speed, attention to detail and efficiency that we can provide by having a presence within the community and knowing its operation like no other.

We would also not recommend managing the rental process yourself. Even if you speak good Spanish, have operational experience and are up to date on the legal requirements in Spain, the on-going management of a rental property is simply too labour intensive for most people.

The time spent managing the process and acquiring the specialist knowledge involved in operations, marketing, accounts, pricing, maintenance and dealing with guests is most likely not worth your while. 

Do you really want to spend 5-10 hours per week working on ensuring optimal returns, or would you prefer the convenience, peace of mind and transparency of a team that takes care of it all for you by combining optimal ROI from your property and ensuring that it is in top condition.

ESENZIA’s rental service offers all the benefits without any disadvantages

We ensure the highest prices, best returns and open the door to a luxury lifestyle experience for homeowner and guest alike

The post Esenzia is Professional Rental Management appeared first on Esenzia Homes.

This is especially of interest if you don’t live in Marbella all year round, and more so if you’re not
fluent in Spanish and understand how the local systems and regulations work, or simply if you do not
have the time or inclination to deal with it all.

Esenzia provides not only professional property and rental management, as well as a broad range of
concierge services and tailored holiday experiences, but also ensures that your home is properly
prepared for rentals. This includes obtaining a tourist (rental) licence, making sure the holiday home
is fitted out according to requirements, has the right documentation in place, contains tourist
information about the region, and more.

Once that is in place, we will create professional marketing material and imagery, including a
dedicated page on the website, full channel marketing on all the different platforms, including
Booking.com, and support this with strong promotional campaigns. Moreover, your home is safe, as
we apply professional screening procedures to ensure that only the right kind of guest stays at your
property.

There will in any case be a safe deposit system as well as secure payment for guest and homeowner
alike, and the former receives holiday style service during their stay – and after, when they receive
regular updates about the region, events and attractions of special interest, discounts and other
offers. This together with a first-class service and vacation experience ensures we build up a loyal
client base that keeps coming back, and that’s the foundation of doing good business.

The post Making sure your rental property is legal and protected appeared first on Esenzia Homes.

Presentation
Firstly, by making sure it is well presented, well-equipped with attractive contemporary décor and
good facilities. In other words, the kind of property that people will want to stay in. Once that is in
place it should be well-presented in terms of marketing, with good quality photography, a
professional description and a specification list providing the basis for an attractive website page,
digital brochure and supporting social media.

Price and Promotion
Getting the price right is important, as too low is not in your interest and too high a rental rate may
frighten off potential guests and reduce your revenue. You attain the best income in rentals through
a combination of price (average daily rate) and occupancy levels, so the higher the price per night
and the occupancy rate, the more you earn. You achieve the best combination of both by setting the
price at just the right level, where it draws a lot of interest.
A very low rate will ensure your property is always occupied, but you’re not going to be earning as
much as you could, while too high a price will mean your occupancy rates are too low. It is therefore
not only important to set the right base price per month/season, but also to use advanced software
to follow the market price trends and seasonal demand, so that your rental property never falls out
of favour with people looking to book.

Esenzia uses advanced marketing, booking and pricing software that tracks the market, as well as
using digital analytics and market information feed so that we can make data-driven strategy
decisions that optimise the effectiveness of your holiday home rental and its income earning
potential. Moreover, it’s managed in a professional and totally transparent way, so that you always
know how much you have earned to date and have full control over the calendar – meaning that you
can reserve time in your property at any time.

This is how you make the most of your holiday home and ensure it earns money for you.

The post How do you make sure your property rents? appeared first on Esenzia Homes.